Writing these technical articles serves two purposes. First, I love having the opportunity to play unified communications professor. I have been in this industry for a long time and I truly enjoy sharing what I’ve learned about telephony, SIP, WebRTC, and VoIP in general.
Second, I find that I don’t really understand something until I am forced to explain it to someone else. I cannot tell you how many times I’ve started writing an article, got stumped about how to say something, did some research, and found that what I thought I knew was either inaccurate or not complete. So, as much as I hope that I am helping my readers, I am helping myself just as much.
In my latest article for Avaya Connected, I explore Avaya H.248 gateway survivability. In the process of teaching, I learned a few things myself.